"It’s one thing to guard your brand by protecting the quality standards of the product or service you offer the public (your commodity) its another level of leadership to guard the integrity of the system and the process." J Loren Norris
YOUR MONEY HAS A CHAIN OF CUSTODY! DO YOU KNOW WHERE IT CAME FROM? Does it matter to you as a leader?
In Congo and other similar places around the world, exports are highly scrutinized. In some cases it is illegal to export certain things like illicit drugs or banned substances. In other cases there is nothing illegal or illicit about the commodity, like diamonds, cobalt, avocados or cocoa but the process of harvesting them.
As leaders we must understand the difference because we can unwittingly be supporters of very bad, criminal behavior. Violent or even murderous acts have been carried out to harvest and export certain commodities. There are international laws and process rules in place to curtail this behavior but it continues none the less.
How about in your organization? Are there processes and systems in your team which are not as clean, pure and above board as they could be? Are there “grey areas” where the ambiguity of the rules play to the favor of the most successful seller or the most popular employee? Are there different rules for different ranking employees? Do these systems of ambiguity allow for mild forms of abuse of the system and potentially of others?
It’s one thing to guard your brand by protecting the quality standards of the product or service you offer the public (your commodity) its another level of leadership to guard the integrity of the system and the process. The “chain of custody” is equally important.
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