Word choice is one of the biggest traps in communication.
Choosing the correct words which truly mean what your intend to say will altar the outcome. Speaking fast and loose may feel like you’re in control but the words might carry a different meaning for someone else.
Have you ever had to say something like:
Speaking “from the cuff” is a constant risk, especially if you are speaking to or leading a new group, team or audience. The chances are higher that you will say something they hear differently.
Take time to get to know yourself and your hearers before you communicate important messages. Leaders can not afford to be misunderstood.
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