RAS - you might think it’s clueless.
This part of the brain allows us to “forget” things consciously and still recall them without effort. The trick is, in order to recall, you had once to know.
This applies to being a leader, speaker or trainer because you cannot recall what you never learned. Or as John Maxwell says, “You cannot give what you haven’t got.”
It also applies to your team or audience because they have “learned things” from their own past which may be other than true right now. Perhaps they have been abused, lied to, taken advantage of of manipulated. The result is tragic when you trigger their past experience and they hold you accountable.
Have you ever heard someone say, “The last person who told me...” then they lay out some dire consequences?
Or perhaps after your making a comment, or asking a specific question someone responded with an unprecedented, unpredicted emotional response. You had no idea they would react to your words so strongly. THATS RAS!
If you lead or communicate and don’t know RAS from KSA you will find yourself apologizing for being honest and confused as to why your words have unintended impact. Time to learn some additional skills in communication.